Terms and Conditions.

Payment Terms

Payment must be made in full at the time of the appointment. Accepted payment methods include cash or card payment on site.

Refunds are not normally available for completed treatments.

Cancellation Policy

At least 48 hours’ notice is required to change or cancel an appointment.
Changes or cancellations made within 48 hours, or missed appointments, may be charged at the full session rate.

Communication

You can expect a response to emails within 48 hours. If I am away or unable to respond within this timeframe, I will notify you of my absence.

Professional Conduct

I am a registered member of the British Acupuncture Council and adhere to their Code of Professional Conduct and Safe Practice.

Website Use

The content of this website is for general information only and does not constitute medical advice.
All material, text, and images are the intellectual property of Lakeland Acupuncture and may not be copied or reproduced without permission.
You agree not to misuse this website or use it for unlawful purposes.

Healthcare Disclaimer

The information provided on this website is for general educational and informational purposes only and should not be considered medical advice. Acupuncture and any related services offered are intended as complementary therapies. You should always consult your healthcare provider with any questions you may have regarding a medical condition or before making any changes to your healthcare plan.

Confidentiality and Data Protection

All personal and health information is handled confidentially and in accordance with the Privacy Policy available on this website.